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Store Policy

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SANE Padel North America. ​​Effective Date: 07-01-25

 

Welcome to Sane Padel North America. By accessing and purchasing from our website (sanepadelnorthamerica.com), you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Authorized Territory

SANE Padel North America is the official and exclusive authorized distributor for SANE Padel products in North America, serving:

  • All 50 U.S. States

  • Puerto Rico

  • Canada

We do not sell or ship products outside these territories. Orders placed with billing or shipping addresses outside our authorized territory will be cancelled and refunded.

 

2. Billing & Shipping Address Policy

To prevent fraud and ensure order security:

  • Billing and shipping addresses must match.

  • The address must be a valid, physical address located within our authorized territory (no P.O. boxes for racquet shipments).

  • Orders that do not meet these requirements will be cancelled and refunded.

 

3. Product Availability & Pricing

We make every effort to ensure product descriptions, prices, and availability are accurate. However, we reserve the right to:

  • Correct errors or omissions.

  • Update pricing at any time without prior notice.

  • Cancel any order due to stock unavailability or pricing errors.

 

4. Order Processing & Shipping

Orders are typically processed within 1–2 business days. Shipping times vary by location. Tracking information will be provided once your order ships.

 

5. Return & Warranty Policy

All returns, exchanges, and warranty claims are subject to our Return Policy, which can be viewed here: 
We evaluate each case individually based on our inspection process and product condition.

 

6. Limitation of Liability

SANE Padel North America is not liable for damages resulting from:

  • Improper use of products.

  • Normal wear and tear.

  • Unauthorized modifications.

  • Accidents or negligence.

 

7. Intellectual Property

All content on this site (including images, descriptions, and designs) is the property of SANE Padel North America and may not be copied, reproduced, or used without written permission.

 

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

 

9. Contact Us

For questions regarding these Terms & Conditions, please contact us: 

Contact

Return Policy

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Apple Pay

  • Google Pay

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